Managing Internal Conflict
Cultivating Teamwork in Times of Adversity
Upcoming Dates and Locations:
Wednesday, July 21, 2010
9:00 a.m. - 1:00 p.m.
Elmcroft of State College
150 Farmstead Lane
State College, PA 16803 |
Register Now - Space is Limited!
4 Contact Hours - $35
(for Personal Care/Assisted Living Administrators in PA) |
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| No Contact Hours - $20 |
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Wednesday, July 28, 2010
9:00 a.m. - 1:00 p.m.
Elmcroft of Altoona
170 Red Fox Dr.
Duncansville, PA 16635 |
4 Contact Hours - $35
(For Personal Care/Assisted Living Administrators in PA) |
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| No Contact Hours - $20 |
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Want to pay by cash or check? Click here for a mail-in registration form. (A receipt will be emailed to you upon receipt of payment.)
Registrations must be received by July 14, 2010.
Learn:
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The types of workplace conflict
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Compare healthy and unhealthy conflict
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How to turn unhealthy conflict into healthy collaboration!
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Warning signs, triggers and effects of conflict
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Preventing conflict
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Conflict resolution skills
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The art of active listening
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The various roles you can assume during conflict mediation
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A no-fail, ten-step conflict mediation process
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